Privacy Policy

1. About this Privacy Policy

This Privacy Policy explains how SendGreet handles information when you use the SendGreet website and application. It is written to describe the data flows used by the current application and is intended as general information. Depending on where you live and where the business operates, additional privacy laws or requirements may apply.

2. Information we collect

Depending on the features you use, SendGreet may handle the following information:

• Your Google account email address and basic account/profile information returned during Google sign-in.
• Google OAuth access and refresh tokens needed to use the Google services you authorize, stored in encrypted form. The current application requests permissions related to sending Gmail messages and reading Google Contacts.
• Contact information that you add or import, including name, email address, phone number, birthday, anniversary date, custom reminder date, and group assignment.
• Email templates you create, including template name, subject, and message body.
• Information about groups and group membership used to organize contacts.
• Application activity such as sent-message log entries, including the contact, event date, and sent time.
• Your auto-send settings (whether it is on, the time of day, and your timezone), and the queue of automatic greetings planned for each day with the result of each attempt.
• The email addresses of people who used an unsubscribe link in a message you sent, so that SendGreet does not email them on your behalf again.
• Upgrade-request information for contact, template, or group limits.
• Session and technical information needed to keep you signed in and operate the website.

3. How we use information

We use information to provide and maintain SendGreet, including to:

• Authenticate your account and maintain your signed-in session.
• Store and manage your contacts, templates, groups, and reminder information.
• Import authorized Google Contacts data into your SendGreet account.
• Send emails through Gmail when you request or authorize that action.
• If you turn on the optional auto-send setting, send greetings automatically from your Gmail account at the time you choose, and keep Google access working in the background for that purpose.
• Honor unsubscribe requests by not sending messages to people who have opted out.
• Open WhatsApp messaging links when you choose the WhatsApp feature.
• Record message activity so the application can show or prevent duplicate milestone greetings.
• Apply account limits and process upgrade requests.
• Maintain security, troubleshoot errors, and operate the application.

4. Google services

SendGreet uses Google OAuth and Google APIs only for the permissions you authorize. The current application requests access to your email identity, Gmail sending capability, and Google Contacts read access. Google data is handled through Google APIs and is also subject to Google’s own terms and privacy practices.

Auto-send is optional and is off by default. If you turn it on, SendGreet uses the Gmail sending permission and a stored refresh token to send the greetings you have set up (birthdays, anniversaries, and custom dates saved in your contacts, using your templates) at the time you choose, without you pressing send each time. You can turn auto-send off at any time from your dashboard, and you can revoke Google access in your Google account settings.

Emails sent automatically or to groups include a short note explaining who sent them and a link that lets the recipient unsubscribe. SendGreet will not email a person who has unsubscribed from your messages.

SendGreet’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide the SendGreet features described here.

We do not use your Google account password. The application uses OAuth credentials instead. You can manage or revoke Google account access through your Google account settings.

5. Sharing and disclosure

SendGreet does not sell personal information. Information may be shared with service providers or third parties only as reasonably necessary to operate the application, provide the requested functionality, comply with law, protect the service, or respond to lawful requests.

When you use Google-powered features, information is exchanged with Google as necessary for those features to work. When you choose to send an email, the information required to send that message is transmitted through the connected email service.

6. Retention and deletion

Records of people who unsubscribed are kept for as long as your account exists so that their choice keeps being respected.

We aim to keep personal information only for as long as reasonably necessary for the purposes described in this policy, for account operation, security, dispute handling, or legal obligations. Retention periods can differ by type of information.

You may request access, correction, or deletion of personal information associated with your account by contacting us. We may need to verify your identity before completing a request. Deletion may not remove information that we are required or permitted to retain by law or for legitimate security and record-keeping purposes.

7. Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-based service can guarantee absolute security, so users should also protect their account and Google credentials.

8. Your privacy choices and rights

You can choose whether to connect Google services, whether to import contacts, and which contacts, groups, templates, and messages you use within the application. You can also request access to or correction of personal information we hold about you, subject to applicable law and reasonable identity verification.

9. Contact us

For privacy questions, access or correction requests, or concerns about how information is handled, contact the SendGreet team at [email protected]. We will review requests and respond according to applicable privacy requirements.

10. Changes to this policy

We may update this Privacy Policy when the application, services, or legal requirements change. The updated version will be posted on this page with a revised date.